VA Console Help

Application Description:

This application program manages the front end integration for purchasing agents at the Veterans Association.

This software implements integrated workflow technology, that provdies automated data collection and fax interface for professional agents in a regional government facility.

This software provides digital image records collection, in addition to organization and workflow. Time and motion analysis predicts agent efficiency to rise exponentially, for example, by a factor of 10, or by a factor of 100.

Installation:

Here is a download location for GhostScript:

gs850w32.exe

Here is a download location for the PDFCreator:

PDFCreator-0_9_5_setup.exe

Here is a download location for the CuteWriter:

CuteWriter.exe

Installation Instructions:

1. Install PDFCreator
2. Set PDFCreator to "autosave" a PDF file in a local folder
3. Set PDFCreator as the "OPTIDOC" printer on the workstation
4. Drag and Drop to install va-console.exe onto the local computer
5. Double click on the application
6. Go into the preferences
7. Provide the name of the "OPTIDOC" printer that was created using PDFCreator.
8. Set the "In PDF" folder to the folder that PDFCreator writer is "autosaving" PDFs files into
9. Set the agent ID to something meaningful. The default is the windows login name.
10. Create menu items as needed for each document type.
11. Each menu item creates an additional button on the left side pane.
12. Each button provides a specific routing workflow for an identified document.
13. Create fax IDs and fax numbers as needed
14. Setup the URL for search
15. Install fax printing software
16. Provide the fax printer name in the preferences.
17. Configure the fax macro for the particular fax software.

The configured menu items become a row of buttons along a left column in the main screen. You can name the buttons anything that is practical to the situation. You configure a button to point into a local path or a UNC path. Currently these UNC paths point into LAN based ReportServer drop folders. One input path for the ReportServer is setup for each class of document that is to be identified. Each ReportServer channel must be configured to accept field information from the submitted documents.

The fax macro is a universal print driver macro. In the preferences this edit field provides the sequence of events that the fax macro follows when it is activated. When the console application sends a document into the fax system, a dialog will pop up to the front of the desktop that represents the print/fax driver provided with the fax solution. This macro automatically handles this dialog box and possible subsequent dialog boxes. Commands are entered into the edit field one at a time and each command must appear on a separate line. Some commands optionally can have a number as a parameter that gives the number of times to repeat that command. Some commands can optionally have a string, or a quoted string as a parameter that provides string information for the command. The following is a list of commands with and descriptions about how each command is used.

---

1. PRESSTAB N
2. WAITFORWINDOW "TITLE OR PREFIX"
3. WAITWHILEWINDOW "TITLE OR PREFIX"
4. TYPEFAXNUMBER
5. TYPEFAXIDENTITY
6. TYPETEXT "TEXT TO TYPE"
7. DELAY N
8. PRESSENTER
9. ALERT "TEXT TO DISPLAY"

---

The PRESSTAB command causes the va-console to emulate the pressing of the tab key on the keyboard. Use this command to navigate within a dialog to locate the edit field that needs attention.

The WAITFORWINDOW command causes the va-conolse to wait for a window to appear with the specified window name. Only a unique window name prefix is necessary. The prefix is allowed so that windows can be located by name that have a dynamically changing right hand side. If the specified window is found, it is brought the the foreground so that keyboard emulation can happen. If the specified window can not be found, and the command times out, a beep sound will be generated at the workstation.

The WAITWHILEWINDOW command causes the va-conolse to wait as long as a window with a specified window name exists. Only a unique prefix for the window name is necessary. The prefix is allowed so that windows can be located by name that have a dynamically changing right hand side. If the specified window is not found a beep sound will be generated at the workstation, otherwise the macro will wait until the window disappears.

The TYPEFAXNUMBER command emulates key presses that will type in the selected fax number.

The TYPEFAXIDENTITY command emulates key presses that will type in the selected fax identitiy.

The TYPETEXT command emulates key presses that will type in the specified string of text.

The DELAY command waits N seconds during macro processing.

The PRESSENTER command emulates pressing the enter key on the keyboard.

The ALERT command pops up a dialog with the specified message. This is useful for debugging complicated fax macros.

---

Minimize the va-console application. The application is intended to run as a minimized background process.

The agent creates a document and starts the workflow by printing from any application to the OPTIDOC printer.

When the va-console application finds a document in the input folder it jumps up into the foreground and opens the document in a PDF viewer. The position and size of the console application are always remembered, so the user can place this view prompt anywhere on the screen.

The user then selects the fax number of the fax identity. The fax numbers are always sorted starting from the most recently used to the least recently used. If you empty the fax number or put 0 in the fax number, then no fax will be sent.

The agent then identifies the type of the document and clicks one of the menu buttons to route the document. The agent information and fax number are routed into the ReportSever by filename. The name of the file follows the format ~FAX-NUMBER~AGENT-ID~FILENAME.PDF.

If a fax is to be generated a page is appended to the PDF document that contains a PDF417 barcode with routing and other information set into the barcode. The recipient of this coversheet is instructed to fax the cover sheet back with the returned documents in order to facilitate rapid processing.

To change the coversheet document, replace the file default.tif that is found in the console installation directory. If no default.tif is found when the console starts up, then the standard default.tif is placed into the directory.

To change the default pdf document that is shown when the console application is waiting for work to appear in the input folder, replace the fie default.pdf that is found in the console installation directory. If no deafult.pdf is found when the console starts up, then the standard default.pdf is placed into the directory.

See ReportServer text parse rules documention for more information on file names and tokenization.